Cookies Policy

Cookies are small text files placed on your computer, mobile device or other internet-connected device when you visit a website. They allow a website to recognise a device and remember certain information about your visit. Cookies may be temporary, meaning they are removed when you close your browser, or persistent, meaning they remain on your device for a set period or until you remove them.

The term cookies may also include other similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform similar functions, including remembering settings, measuring website use, supporting security and helping to display content that is more relevant to visitors.

Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information that relates to your account, device or use of the website. Where this happens, the information will be handled in accordance with applicable privacy requirements and the Level Up Casino Privacy Policy.

Why cookies are used

Level Up Casino may use cookies and similar technologies for several purposes. Some are necessary for the website and related services to function. Others help understand how visitors use the website, remember preferences or support communications and promotional activity. The cookies used may change as the website, services, technology or legal requirements develop.

• To enable core website functions, account access and navigation.
• To help maintain the security, integrity and stability of the website.
• To remember selected settings, preferences and information entered during a visit.
• To understand website traffic, performance and general usage patterns.
• To identify errors, improve features and develop the user experience.
• To support responsible operation of gambling-related services and protect against misuse.
• To measure the effectiveness of communications, campaigns or website content where permitted.
• To provide relevant information or advertising, subject to applicable choices and requirements.

Strictly necessary cookies

These cookies are required for essential parts of the website to work. They may support account sign-in, session management, security checks, page navigation, fraud prevention and other basic functions. Without these cookies, some requested services may not be available or may not operate correctly. Because they are necessary, they generally cannot be disabled through ordinary website preference tools, although you may be able to block them through your browser. Blocking them may affect website functionality.

Preference and functionality cookies

Preference cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember language, display, region or other settings. Functionality cookies may help deliver features that you request or support the operation of services you choose to use. If these cookies are disabled, some preferences may need to be selected again and certain features may not work as intended.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information such as pages viewed, links selected, approximate browsing activity, general device information and technical errors. This information is generally used in an aggregated or statistical form to monitor performance, identify improvements and understand which website areas are useful. Analytics information is not intended to determine the outcome of any game or influence a player’s gambling activity.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure communications, understand the reach of campaigns or show information that may be more relevant to a visitor. These technologies may be provided by Level Up Casino or by service providers acting on its behalf. They may recognise a browser or device across visits, but they should not be treated as a guarantee that any particular offer, message or service will be available. Marketing preferences can be changed where a suitable control is provided.

Third-party technologies

Some cookies or similar technologies may be set by third parties that provide analytics, security, hosting, payment, customer support, advertising or other website services. These providers may process information according to their own privacy notices and contractual obligations. Level Up Casino does not control every technology used by an external provider. You should review relevant third-party information where it is made available and use the controls described in this policy or on the website.

You can manage cookies in several ways. If the website provides a cookie banner, settings panel or preference centre, you may use it to accept or reject optional categories. Your choices may apply to the browser or device being used and may need to be made again if you use a different browser, delete cookies or change devices. Essential cookies may continue to operate because they are needed to provide requested services and maintain security.

Most web browsers allow you to view, delete, block or restrict cookies through their settings. Browser controls vary, so you should refer to the help or support information for your browser or device. You may also be able to use private browsing controls, device settings or third-party tools to restrict certain technologies. These choices may not remove all cookies and may not prevent every form of data collection.

If you block or delete cookies, parts of the website may not function properly. You may be signed out, lose saved preferences, experience reduced performance or be unable to access particular features. Disabling analytics or marketing cookies should not normally prevent access to essential website functions, but the result may depend on the technology concerned and how your browser applies the setting.

1. Review the cookie options presented on the website, if available.
2. Choose whether to allow optional cookie categories.
3. Use your browser or device settings to remove or restrict cookies.
4. Review your choices from time to time, particularly after clearing browser data.
5. Contact Level Up Casino through the available website channel if you have a question about cookie settings or privacy.

Browser-based do-not-track signals and similar settings may not be recognised consistently by all websites or technologies. Where a specific preference tool is available, it is generally the clearest way to communicate your choices about optional cookies.

Information collected through cookies may include technical and usage details such as an internet protocol address, browser type, operating system, device information, pages visited, referring website, general location information and the dates or times of website activity. The information collected will depend on the cookies enabled, the website features used and the choices made through available controls.

Cookies may be used in connection with account security, identity checks, payment-related features, customer support and the prevention of fraudulent or harmful activity. They are not used to change the random outcome of games. Gambling activity is governed by the applicable website rules, account requirements, responsible gambling information and Terms and Conditions.

The Privacy Policy provides further information about how personal information may be collected, used, stored, disclosed and protected, as well as information about available privacy rights and choices. If this Cookies Policy conflicts with the Privacy Policy on the handling of personal information, the relevant privacy information applying to that activity will take precedence to the extent required by law.

This Cookies Policy may be updated when our website, services, technology, business practices or legal obligations change. The updated version will be made available on the website and will apply from the date stated or, if no date is stated, when it is published. You should check this page periodically so that you remain informed about the use of cookies and similar technologies.

If you have questions about this Cookies Policy, please use the contact or support option available on the Level Up Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure channel.