Welcome Package

Up to $20,000
+ 500 FS

Across 5 deposits with tiered match rates
Wagering
35× bonus
Max bet
$85 per spin
Min deposit
$20
Withdrawal limit
$3,000/day

Level Up Casino Withdrawal: Australian Payouts, Limits and KYC

A Level Up Casino withdrawal can be requested in AUD, with a minimum of $10 for Australian players. Your account status, verification documents and chosen payment method all affect how the payout is handled.

Level Up Casino operates under licences issued by the Comoros Autonomous Island of Anjouan Financial Authority (ALSI-202508056-FI2) and the Tobique Gaming Commission (licence 0000002).

How to request a Level Up Casino withdrawal in Australia

When your balance is ready to cash out, sign in to Level Up Online and open the cashier. Choose the withdrawal option, select an available method, enter the amount and confirm the request. The minimum withdrawal for Australian players is $10.

AUD is supported for withdrawals, so you can keep your payout in Australian dollars where that option is available for your account. Other accepted fiat currencies include EUR, USD, CAD, NOK, NZD, ZAR and INR. Multiple currencies can be added to one account through the account profile.

Check your balance

Make sure the amount you want to withdraw is available for cashout. Promotional balances may still have wagering conditions attached.

Prepare verification documents

Before the first withdrawal, you need a photo ID and proof of address. Having these ready can make the verification stage more straightforward.

Select the payment method

Choose from an available card, e-wallet, wire transfer or crypto wallet option, then enter the amount and currency.

Submit and monitor the request

Confirm the details and keep your registered email available in case the casino needs to contact you about the payout.

Keep your account contact details active

If the casino cannot reach you by phone or email within two weeks of a withdrawal request, the account is locked and the withdrawal is cancelled.

The platform accepts 24 deposit methods, including Visa, Mastercard, bank transfer, Skrill, Neteller, Payz, Neosurf, MiFinity, Jetonbank, mobile payments and cryptocurrency wallets. The cashier shows the methods available for your account.

Withdrawal limits for regular and VIP players

Regular players have daily, weekly and monthly withdrawal limits. These apply to the amount withdrawn during each period, so a larger balance may need to be paid out over more than one request or payment window.

Limit periodMaximum withdrawal
Per day$3,000
Per week$7,500
Per month$15,000

There is no limit on winnings that can be withdrawn. The practical restriction for a regular account is the daily, weekly and monthly withdrawal allowance. For example, a $3,000 withdrawal can use the full daily limit, while the weekly and monthly totals still need to be considered.

VIP cashouts can reach $50,000

VIP members have access to cashout limits up to $50,000, higher daily and monthly withdrawal limits and priority placement in the withdrawal queue.

VIP membership begins at Level 8 within the 12-level loyalty programme. A personal VIP manager is assigned from Level 8 and can be contacted through chat or email. Exact higher daily and monthly limits depend on the VIP account level.

Processing times by withdrawal method

The payment method makes the biggest difference to the expected processing time. Crypto wallets are processed instantly, while e-wallets can take up to 24 hours. Credit cards and wire transfers take between one and three business days.

Withdrawal methodProcessing time
Crypto walletInstant
E-wallet0-24 hours
Credit card1-3 business days
Wire transfer1-3 business days

These timeframes describe the stated processing period for each method. Banks and wallet providers may have their own handling stages after the casino has processed the request, so the final arrival time can vary.

Supported cryptocurrencies include BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX and SOL. Crypto transactions use real-time exchange rates through Coinbase Converter at the moment of the transaction. Currency exchange between crypto and fiat is not supported.

  • Choose the correct currency before confirming the request.
  • Check the wallet address carefully when using cryptocurrency.
  • Allow the full stated processing window for cards, e-wallets and wire transfers.
  • Keep an eye on your registered email while the request is pending.
  • Remember that crypto transactions use the exchange rate available at the transaction moment.

VIP members receive priority withdrawal processing. Regular players still have access to the same stated method-based processing windows, subject to completion of the required checks.

KYC documents required before your first payout

Identity verification, commonly called KYC, is required before your first withdrawal. Level Up Casino asks for a photo ID and proof of address. A passport or driver's licence can serve as the photo ID.

A withdrawal request remains pending until all required KYC steps have been completed. In practical terms, you may save time by preparing the documents before submitting your first cashout rather than waiting for the request to pause.

  • Photo ID, such as a passport or driver's licence.
  • Proof of address.
  • A registered email address that you can access.
  • A valid phone contact in case the account team needs to reach you.

Bitcoin players must provide valid ID before playing. Deposits and bets are blocked until that verification has been completed. This is an extra verification point for players using Bitcoin.

Account restrictions do not remove verification requirements

Cooling-off and self-exclusion do not exempt you from verification if it is needed to process funds. During self-exclusion, remaining balances can be withdrawn manually through support.

The same verification requirement can apply when a responsible gambling restriction is active. Keep that in mind if you are arranging a withdrawal while using a cooling-off period or self-exclusion.

Bonus funds and withdrawal conditions

If your balance includes promotional funds, the relevant bonus conditions can affect when money becomes available for withdrawal. The first-deposit bonus uses 35× wagering on the bonus amount, and the maximum bet during bonus wagering is $85 per spin or round.

Slots contribute 100% towards the wagering requirement. Jackpot games, live games, scratch cards, crash games and table games contribute 0%. Certain deposit bonuses also have a cashout cap of 3× the bonus value.

Here is a simple example. If the bonus amount is $100, 35× wagering means $3,500 in qualifying bets. That calculation is based on the bonus amount rather than the deposit, and only eligible game play contributes towards the requirement.

A No Deposit Bonus or Free Spins offer may have separate terms. A Promo Code can also activate a specific promotion, such as WEEKLYFS for the Weekly Spin Supply offer. The wagering rules attached to the particular promotion determine when related winnings can be withdrawn.

Separate playable funds from promotional funds

Before requesting a payout, check whether the amount comes from cash balance, bonus balance or free spin winnings. This helps you understand which wagering rules may still apply.

Ready to review your payout?Check your available balance, KYC status, currency and withdrawal method before sending the request.

VIP withdrawal benefits and loyalty status

Level Up Online has 12 loyalty levels, with VIP status starting at Level 8. Loyalty Points are earned by betting real money on games, and progress is measured over a rolling 30-day window.

VIP members receive priority withdrawal processing, higher daily and monthly withdrawal limits, maximum bets of up to $1,000 and cashout limits of up to $50,000. A personal VIP manager is available from Level 8 through chat or email.

The VIP programme also includes weekly cashback. Cashback starts at 7% at VIP Level 8 and can reach 15% at Level 12. Levels 10 to 12 have no cashback limit. These rewards are separate from the mechanics of submitting a withdrawal, but they can affect the account balance available to play or cash out.

Players with active VIP status at another casino can apply for VIP Transfer. The requirements include at least $100 in total deposits or five deposits at Level Up, plus screenshots showing the other VIP status and relevant account details. Applications are reviewed within 24 hours.

VIP status does not remove the need for KYC. Identity checks still apply when required to process funds, regardless of the account's loyalty level.

Support for a pending or delayed withdrawal

Support is available through live chat, email and a Telegram channel. Live chat operates 24/7, with response times typically under one minute. Assistance is offered in English, French, German, Norwegian and Afrikaans.

Check the method timeframe

Compare your request with the stated window: instant for crypto, 0-24 hours for e-wallets and 1-3 business days for cards or wire transfers.

Review your KYC status

Make sure the photo ID and proof of address have been submitted and that no verification step remains incomplete.

Check the account limits

Confirm that the request fits within the $3,000 daily, $7,500 weekly and $15,000 monthly regular-player limits.

Contact support

If the request remains pending after the relevant checks and timeframe, contact support with your withdrawal details and registered email address.

Responsible gambling tools include daily, weekly and monthly deposit, loss and wager limits. Cooling-off periods range from one week to six months, while self-exclusion can last six months, nine months, one year or indefinitely.

A limit decrease takes effect immediately. Increasing a limit requires email confirmation and only takes effect after the previous limit of the same type expires. Gambling involves real financial risk, so set a limit before you play and use only money you can afford to lose.

Check the details before cashing outReview the amount, payment method, KYC status and account limits, then submit your Australian withdrawal request.

Withdrawal FAQs

What is the minimum Level Up Casino withdrawal for Australian players?

The minimum withdrawal for Australia is $10.

What are the regular withdrawal limits?

Regular players can withdraw up to $3,000 per day, $7,500 per week and $15,000 per month.

How long do Level Up Casino withdrawals take?

Crypto wallets are processed instantly. E-wallets take 0-24 hours, while credit cards and wire transfers take 1-3 business days.

What documents are needed for a first withdrawal?

KYC requires a photo ID, such as a passport or driver's licence, plus proof of address.

Can I withdraw in Australian dollars?

Yes. AUD is accepted as a withdrawal currency, along with EUR, USD, CAD, NOK, NZD, ZAR and INR.

Do VIP members receive faster withdrawals?

VIP members receive priority withdrawal processing, higher daily and monthly limits and cashout limits of up to $50,000.

Can I withdraw winnings without a maximum win limit?

There is no limit on winnings that can be withdrawn, although regular account daily, weekly and monthly withdrawal limits still apply.

What happens if a bonus is still active?

Bonus conditions can affect withdrawals. The first-deposit bonus uses 35× wagering, eligible slots contribute 100% and certain deposit bonuses have a 3× bonus-value cashout cap.